Who we are
Our website address is: http://easyread.me.uk.
What we collect
We may collect the following information:
- Your full name
- Childs name and age
- Full postal address
- Contact information including email address
- Other information relevant to customer surveys and/or offer
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To fulfil your order.
- Internal record keeping.
- We may use the information to improve our products and services.
- We may email at a later date and ask for your feedback.
- From time to time, we may also use your information to contact you for market research purposes or gain feedback on your purchase. We may contact you by email, phone or post.
Mailing List
Easy Read may use your data for marketing purposes where you are a customer or consent has been given. You can opt out of receiving these communications at any time by selecting the unsubscribe link within any of our email campaigns. We use MailChimp to store and send data. Please see the MailChimp website for more information.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Visitors to our website may provide us with personal information to get in touch or make a purchase. When you purchase from Easy Read, you will provide personal information such as name, address, email, telephone number and other relevant information. We will not disclose personally identifiable information we collect from you to third parties without your permission. If you would like a copy of the information that we hold on you please email tasha@easyread.me.uk
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Using Hotjar
From time to time use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.